Technical help

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Tell us what happened, what you expected and when the issue started. A clear example helps us investigate without asking you to repeat the story.

Capture the context

Note the affected page or workflow, the time and any visible error message. Remove private customer information from screenshots.

Confirm your connection and try signing in again. For an integration, note whether the connected service is also affected.

Email support with the steps that reproduce the issue. Do not include passwords, API keys or sensitive client documents.